Cookie Policy
Last updated: April 29, 2026
This Cookie Policy explains how SuperRecall.ai (operated by DynaNet Online Support Inc.) uses cookies and similar technologies on our website and product. It complements our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the site owner. Similar technologies — such as local storage, session storage, pixels, and software development kits — perform a comparable role and are covered by this policy.
We group the cookies we use into three categories: strictly necessary, analytics, and preferences. Each category is described below, along with the specific cookies set, the providers involved, the purpose, and the retention period.
Strictly Necessary Cookies
These cookies are essential for SuperRecall.ai to function and cannot be switched off. They are usually set in response to actions you take, such as signing in, setting privacy preferences, or filling in forms. You can configure your browser to block these cookies, but parts of the site will not work as a result.
Legal basis: Legitimate interest (Article 6(1)(f) GDPR) — necessary for the operation of the service.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
| connect.sid | SuperRecall.ai | Maintains your authenticated session across page loads. | Session (cleared when you close your browser). |
| sr_csrf | SuperRecall.ai | Cross-site request forgery (CSRF) protection token used to secure form submissions and API calls. | Session. |
| sr_consent | SuperRecall.ai | Stores your cookie consent preferences so we don't ask you again on every visit. | 12 months. |
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and how visitors move around the site. All information these cookies collect is aggregated and pseudonymous.
Legal basis: Consent (Article 6(1)(a) GDPR). EU/UK/EEA visitors are asked to opt in before these cookies are set.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
| _ga | Google Analytics 4 (Google LLC / Google Ireland Ltd.) | Distinguishes unique users by assigning a randomly generated client identifier. | 13 months. |
| _ga_<container-id> | Google Analytics 4 (Google LLC / Google Ireland Ltd.) | Persists session state for a specific GA4 property and is used to attribute pageviews to a session. | 13 months. |
| _gid | Google Analytics (Google LLC / Google Ireland Ltd.) | Distinguishes users for 24 hours to support short-term analytics reports. | 24 hours. |
Preference Cookies
These cookies remember choices you make, such as your preferred theme (light or dark mode) and other personalisation settings, so we can deliver a consistent experience between visits.
Legal basis: Consent (Article 6(1)(a) GDPR), or legitimate interest where the preference is essential to fulfilling an explicit user request.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
| sr_theme | SuperRecall.ai | Stores your light/dark mode preference. | 12 months. |
| sr_locale | SuperRecall.ai | Remembers your preferred language and regional formatting. | 12 months. |
How to manage or opt out of cookies
You can change your cookie preferences at any time. For analytics and preference cookies, EU, UK, and EEA visitors will see a consent banner on their first visit and can withdraw consent later by clearing the sr_consent cookie or by contacting privacy@superrecall.ai.
You can also block or delete cookies through your browser settings. The links below explain how to do this in the most common browsers:
To opt out of Google Analytics specifically across all websites, you can install the Google Analytics Opt-out Browser Add-on. Most modern browsers also support a "Do Not Track" or "Global Privacy Control" signal, which we honour where technically feasible.
Please note that disabling strictly necessary cookies will prevent core parts of the site (such as signing in) from working correctly.
International transfers
Some cookie providers, including Google, may process data in jurisdictions outside the European Economic Area, the United Kingdom, or Canada. Where this happens, transfers are protected by Standard Contractual Clauses approved by the European Commission and the UK International Data Transfer Addendum, supplemented by additional technical and organisational safeguards. Further detail is available in our Privacy Policy.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when this policy was last revised. Material changes will be communicated through a notice on the site.
Contact us
If you have questions about this Cookie Policy or how SuperRecall.ai uses cookies, please contact:
Email: privacy@superrecall.ai
Data Protection Officer: dpo@superrecall.ai
Address: DynaNet Online Support Inc., 10 Serenity Lane, Hannon, ON L0R1P0, Canada
We use cookies to improve your experience
Strictly necessary cookies keep the site running. With your consent we also use Google Analytics 4 to understand how visitors use SuperRecall.ai. You can change your choice at any time. See our Cookie Policy for details.